About Us
London Re GmbH is a specialist Lloyd’s Insurance Broker, based in Düsseldorf and London. London Re exists to provide its Clients and Broker Partners with complex and bespoke insurance solutions, through unrivalled access to Underwriters in Lloyd’s of London and other specialist London insurers.
We share the same values as our founding partners, MRH Trowe & James Hallam Ltd. Both are leading, privately owned, insurance brokers, each with a wealth of experience in Insurance and Risk Management. It’s the heritage behind these two firms that gives London Re its ability to trade across borders to the benefit of our clients. Our clients expect us to access all available capacity and our reach is such that we can deliver capacity and solutions that meet today’s needs.
Our broking expertise is such that we can deliver a range of solutions many of which are not available in domestic markets. We believe in quality relationships with our clients and broker partners that allow a seamless service, backed by world class security. We will always put your needs first.
Why Lloyd’s of London?
As a Lloyd’s Broker, we have privileged access to one of the most established and prestigious insurance markets in the world. Where risks are particularly complex, or require high levels of protection, Lloyd’s of London can often offer the solution. Using our vast experience and network of connections, we work directly with Underwriters employed by Lloyd’s Syndicates to create bespoke solutions.
Where volumes exist schemes and facilities are put in place that retain efficiency whilst still meeting the needs of individual policyholders. This, coupled with their A+ financial strength means that our clients and Broker Partners access cover and a claims service they can rely on.
Our serviceNational & International Brokers
Where many comparable National & International Brokers have to balance the needs of their clients with the expectations of their shareholders and investors, being privately owned enables us to always look to the future and put our Clients and Broker Partners at the forefront of everything we do.
– Maximilian Trowe, Joint Managing Director
Our Service
As the global risk landscape continues to change, so too does the appetite and capacity of many main-stream Insurers. The result is often a reduction in competition leading to an increase in the cost and reduction in the level of policy cover, leaving policyholders with higher premiums for less protection, or having to use Insurers who lack equivalent financial strength.
This is where London Re can help, by providing competitive premium terms for the most optimum levels of insurance cover. This, together with Lloyd’s current A+ financial rating, gives our clients the confidence they need to plan for the future.
The key objective within London Re is to establish and develop close relationships with our clients and thus foster an in-depth understanding of their business objectives and philosophies. In this way, we ensure that our service is delivered efficiently and to the highest standard.
Our core service includes:
- Thorough risk/cover analysis
- Insurance program design
- Access to advice on risk management/loss control
- Marketing & negotiation of insurance terms
- Ongoing policy review and maintenance
- Provision of detailed reports
- Comprehensive claims handling service
Through this approach, we are able to ensure that our clients have a full understanding of their insurance cover and ultimately obtain the very best cover available, at the most competitive price.
Fast-track quote service
Where time is of the essence, we are able to respond quickly. We have electronic access to many Underwriters, but for more complex ‘face-to-face’ negotiations, our London office is just minutes from the Lloyd’s market in London, enabling us to directly approach Underwriters and build complex insurance programs sometimes within very tight time-frames.
We are widely respected for our focused approach and the ability to meet the most exacting deadlines.
Specialities
We cater for the general insurance needs of a broad range of clients, from the private individual, right up to the multi-national corporation. As well as providing our core solutions for complex Property, Liability, Marine and Contingency risks, we have a growing number of specialist areas where we provide advice, products and services too:
Terrorism
We provide access to comprehensive cover for the ever-changing nature of terrorist attacks. Modern terrorist attacks may not result in catastrophic property losses but they can still have significant financial consequences often not covered in traditional insurance policies or state indemnities, such as non-damage business interruption to retail, hospitality and entertainment industries.
Jewellers’ Block
Our Jewellers’ Block Insurance solutions, for Retail Jewellers and Manufacturing & Wholesale Jewellers, cover stock and goods in trust, contents, loss of business profits, buildings, defective title, public/product liability and employers’ liability, theft by staff, professional errors & omissions and personal accident/assault cover.
Our expertise in this area also extends to the placement of cover for Fine Art and Antiques.
Speciality Travel
We specialise in creating individual solutions for high value holidays. Risks covered include trip cancellation, terrorism, natural catastrophe, travel delay, baggage and medical/ personal accident insurance.
Equine Insurance
Whether it’s domestic or international horse transportation, we can create Equine Transportation Insurance to suit your needs and give you peace of mind during transit, including loading and unloading risks. Additionally we provide customised mortality and loss of use insurance for high priced horses globally.
Professional Risks
We have over 90 years of experience within our Profin Team and are able to provide tailored advice and coverage solutions for a broad range of professional risks across almost all sectors, specialising in more complex risks.
- Professional Indemnity
- Directors and Officers Liability
- Excess of Loss
- Financial Institutions
- Public Offering of Securities
- Crime Insurance
- Trustees Liability
- Cyber Insurance
Contact – paul.mcnally@londonre.eu and marius.clements@londonre.eu
Marine Shipping
Our Marine Shipping Team has over 200 years of experience in all classes of Lloyd’s & London Market insurance and reinsurance, looking after the needs of :
- Ship Owners, Charterers & Operators.
- Port Authorities, Terminal Operators, Stevedores, Ship Agents.
- Logistics Operators, Warehouse Operators & Collateral Managers.
- Yacht Owners and Marina Operators.
- Shipyards (Builders & Repairers.)
Our Production solutions include:
- Blue & Brown Water
- Bulk Carriers & Container Ships
- Protection and Indemnity & Charterers Liability
- Port and Terminal Operators
- Crew Personal Accident
- Loss of Hire
- Mortgagees Interest
- Marine Professional Indemnity
- Onshore and Offshore Renewables
- Cargo
Travel Industry Insurance
We can provide tailored insurance packages to travel businesses including Tour Operators and Travel Agents. In the UK and through James Hallam we are trusted insurance brokers to ABTA & AITO and also have close partnerships with Advantage, ABTOI and ITT. Though we work with many large travel companies, we are also able to provide quality services to independent travel operators too. Our
- Tour operators’ liability
- Professional indemnity, including cover for the sale of connected travel insurance
- Employer’s liability, including temporary cover for overseas work
- Crisis management, including 24-hour emergency telephone support, and cover for the costs of employing public relations consultants for reputational management
- Office contents, computers and business interruption insurance
- Cyber insurance, including cover for loss of customer data and system breaches
- Cruise protection, supplier failure and scheduled airline failure cover
- Travel bonds
Contact – vito.sepe@londonre.eu and david.mcgregor@londonre.eu
Claims
Claims are often described as the ‘shop window’ of the insurance industry, with Insurers and Brokers alike being measured by the speed and efficiency at which these matters are dealt with.
We recognise this to be an extremely important part of a Broker’s role and therefore offer a very comprehensive claims service, which includes :
- Assistance with the preparation of claims
- Negotiating best settlement with insurers
- Site meetings for major losses
- Appointment of Specialist Loss Adjusters
- Full uninsured loss recovery service
- Detailed claims recording and analysis
Our people
The needs and requirements of our clients drive the culture within London Re.
With this simple philosophy in mind, we have assembled a team of experts that actively support our clients with their experience and customer focus. Our Team is highly trained and experts in their field, so have an excellent reputation for professionalism and delivery.
Maximilian Trowe – Joint Managing Director, Dusseldorf
Max started working in the insurance industry in 2010 and earned an MBA and Master’s degree in Insurance and Risk Management from the London Cass Business School. After completing his studies, he took over the position of Managing Partner at the Trowe Group. In 2016 the company merged with MRH (formerly Mesterheide GmbH).
Katja Makedanz – Broking & Client Service Manager, Dusseldorf
Katja heads up the international division of MRH Trowe, being a liaison between the company and its various international brokers. After working with numerous brokerage firms from Germany and the USA servicing multinational companies, she has overall responsibility for all activities in the international business portfolio of MRH Trowe including their wholesale business.
Oliver Thorne – Joint Managing Director, London
Ollie joined James Hallam as CEO in 2025 following the retirement of Paul Anscombe.
Nigel Roberts – Head of London Markets, London
Nigel heads up our London Markets Teams, which comprise of Marine, Motorsport and London Markets specialities. Whilst Nigel’s background is predominately within the International Marine and Transportation Chain arenas he also spent several years in the European and UK Commercial Insurance markets. Prior to joining London Re he held positions as Managing Director and Deputy CEO of two other Lloyd’s brokers and continues to be involved in coaching and mentoring colleagues.
Paul Trainor – Joint Managing Director, London
Paul has worked in the Insurance Industry for over 40 years, joining James Hallam through an acquisition in 2015. Paul has worked for Global and Independent Insurance Brokers for over 35 years, for the most part looking after largely Corporate Insurance Programmes. Paul’s insurance journey originally started in the claims department of a major UK Insurer and claims service delivery remains his passion today.
Our offices
Dusseldorf Office:
London Re GmbH
Kennedydamm 24
40476 Dusseldorf
Germany
Tel.: +49 211 16 896-0
London Office:
10th Floor
2 Minster Court
London
EC3R 7BB
United Kingdom
Phone.: +44 1923 298 430